CAREERS

Transportation & Moving Dispatcher ($57,000 – $62,000 per year, depending on experience)

Main Responsibilities:
• Prepare work orders based on the type of service required (pack out, pack in, residential, commercial, long distance, United, etc.).
• Plan daily moves according to customer requests.
• Communicate specific instructions and requirements to each team for every assignment.
• Ensure each team has the required equipment: vests, blankets, dollies, materials, etc.
• Verify that drivers complete daily truck inspections.
• Review photos taken during moves, clear tablets, and organize the photos by client.
• Ensure movers always wear their uniforms.
• Oversee warehouse organization and proper labeling of crates.
• Answer phone calls.
• Respond to emails.
• Prepare quotes.

Requirements:
• Valid driver’s license.
• Trilingual: French, English, and Spanish.
• High school diploma (DES) required; training in logistics or transportation management is an asset.
• Experience in the transportation or moving industry.
• Proficient with planning tools: dispatch software, GPS, Excel, Outlook, Word.
• Excellent organizational, communication, and stress management skills.
• Good geographical knowledge of the territory (local or national, depending on operations).
• Strong customer service skills and the ability to handle complex situations professionally.

Working Conditions:
• Flexible schedule depending on the season (peak periods in summer and end of month).
• Occasional travel to client sites for handling claims.
• Position primarily based in the office, with frequent communication with drivers, clients, and suppliers.
• Occasional evening or weekend availability required depending on emergencies or workload.